While we were out today, we found a Sirius Satellite Radio handset on the ground. We called Sirius Customer Service when we got back to the office, told them what had happened and gave them the serial number of the handset. The customer service rep I spoke to was very helpful, even though he had never been asked to help return a lost handset before. He looked up the users account and is supposed to contact the original owner tomorrow to arrange its return.

While I was in school I spent some time as a customer service rep for a large company, I know it can be a thankless job. I was impressed by the Sirius rep so I wanted to say thank you. I wonder if this is par for the course?

Sirius-ly.